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Last day to take the Employee Engagement Survey – Be the Change!

Our Employee Engagement Survey is open through the end of today, March 27. Don’t miss this last opportunity to provide input and contribute to positive changes in your work area and our overall health system.

Your honest and confidential responses can and will lead to improvements benefitting you, your co-workers and our patients and their families.

This June, managers will begin receiving your Employee Engagement Survey results and will be sharing these results with you and your team members this summer. Action improvement plans for all work areas will be completed by managers, in collaboration with their teams, by September. Click here to see the overall survey timeline.  With your participation, you and your team members can be empowered employees who make a difference every day.

To take the survey, you will need your:

1. Work Area Code: Your supervisor will tell you the code to use so your responses are linked to your unit. See a complete list of codes here.

2. Password: The 10-digit password consists of your 8-digit Employee ID number, plus your two-digit date of birth. (For example, if you were born on June 4 and your employee ID number is 12345678, your password will be 1234567804.)  By requiring a survey password, we are ensuring that only eligible UMHS employees can take the survey.

Who takes the survey?
Hospitals, Health Centers and Medical School staff who began working at UMHS before Feb. 16, 2015 should take the survey. Dual-appointment employees will be able to take the survey as long as one of their appointments is at UMHS. Any temporary employee will also be able to complete the survey. Volunteers and individuals who are working temporarily through a vendor (e.g. Manpower) are not eligible to complete the survey. Faculty and House Officers take a different survey at a different time.

Are my survey results confidential?
Your responses are handled by a third party vendor and are absolutely secure and confidential. No one at UMHS has access to data that can identify specific individuals.

Visit the Frequently Asked Questions page for more info.

Seize this last and lasting opportunity to share your thoughts and inspire positive change in our health system by participating in our 2015 Employee Engagement Survey today. Be the change!

Training materials are now available for the MiChart upgrade

Training materials are now available for the MiChart upgrade coming on April 24-25, 2015.

This upgrade will provide new features, fixes and enhancements to make the MiChart system more useful and efficient. Self-directed learning materials have been developed to help guide users through the new features and enhancements. These materials, along with an upgraded practice environment, are now available via the MiChart Upgrade page on the MiChart website.

In addition, a variety of communication and education events have been scheduled to provide information about the upgrade. Please refer to the following link for a list of all currently scheduled Upgrade Information and Education Sessions.

In addition to the more specific forums being presented for Providers, Nursing, and Ambulatory care, anyone is welcome to attend one of the General MiChart Upgrade Town Halls listed below:

  • Thursday, March 19, 10 – 11 a.m. Ford Auditorium
  • Wednesday, March 25, 2 – 3 p.m. Ford Auditorium
  • Friday, March, 27, 11 – noon MCHC Auditorium

MiChart Upgrade Website:

  • Convenient and easy-to-use tip sheets and videos to aid in your learning.
  • Organized by role and impact to user.
  • Nurses are required to complete the MiChart Upgrade training in MLearning and will be tracked by individual unit/area level leadership. Incompletion will not prevent a user from accessing MiChart.

MiChart Upgrade Practice Environment:

Practice your skills before we go live on April 25, 2015.

For more information, please refer to the attached MiChart Upgrade Training Tip Sheet and/or visit the MiChart Upgrade webpage.

Website: http://www.med.umich.edu/i/michart/news/upgrade.html

March Madness, medical style: U-M Medical School students find out their futures

While most of America worries about matchups on the basketball court, a different kind of match happened Friday at the U-M Medical School.

And for the 174 medical students involved, those who love them, and those who taught them, it was just as exciting as Selection Sunday.

At noon, those students found out where they’ll go for their next round of training, after they graduate in exactly two months.

With a flurry of opening envelopes, they learned which residency program they’ve “matched” to, for three to seven years of training to learn a particular specialty and prepare to practice on their own.

Read More and see images from Match Day>>

Last chance to “Be the Change” with your Employee Engagement Survey responses

Next week is your last opportunity to take our 2015 Employee Engagement Survey and contribute to positive change in your work area and our overall health system. Our survey is open through Friday, March 27. 

Your honest and confidential responses can and do lead to improvements benefitting you, your co-workers and our patients and their families.

This June, managers will begin receiving your Employee Engagement Survey results and will be sharing these results with you and your team members this summer. Action improvement plans for all work areas will be completed by managers, in collaboration with their teams, by September. Click here to see the overall survey timeline, and how you and your team members can be empowered employees engaged every day.

To take the survey, you will need your:

1. Work Area Code: Your supervisor will tell you the code to use so your responses are linked to your unit. See a complete list of codes here.

2. Password: The 10-digit password consists of your 8-digit Employee ID number, plus your two-digit date of birth. (For example, if you were born on June 4 and your employee ID number is 12345678, your password will be 1234567804.)  By requiring a survey password, we are ensuring that only eligible UMHS employees can take the survey.

Who takes the survey?
Hospitals, Health Centers and Medical School staff who began working at UMHS before Feb.16, 2015 should take the survey. Dual-appointment employees will be able to take the survey as long as one of their appointments is at UMHS. Any temporary employee will also be able to complete the survey. Volunteers and individuals who are working temporarily through a vendor (e.g. Manpower) are not eligible to complete the survey. Faculty and House Officers take a different survey at a different time.

Are my survey results confidential?
Your responses are handled by a third party vendor and are absolutely secure and confidential. No one at UMHS has access to data that can identify specific individuals.

Visit the Frequently Asked Questions page for more info.

Seize this last and lasting opportunity to share your thoughts and inspire positive change in our health system by participating in our 2015 Employee Engagement Survey today. Be the change!

Nominate deserving staff for Dean’s Awards Program

The Dean’s Office in the Medical School is accepting nominations of outstanding staff members in the managerial, professional and support ranks for recognition through the Dean’s Awards Program for Staff. Now in its 15th year, the program recognizes staff members who provide distinctive service to the school.

The winners will be honored with a $1,500 prize and recognition during the annual Faculty and Staff Awards Dinner in the fall. In addition, the selection committee will make up to three honorable mention awards of $500 in each category.

The deadline for nominations for the following awards is June 12, 2015:

The Administrator of the Year award is conferred upon a staff member who demonstrates superb leadership in the management of other staff, as well as exceptional operational excellence and stewardship of Medical School resources. This award is open to all staff member in the managerial job role.

The Professional Staff of the Year award is conferred upon a professional staff member who demonstrates excellence in his/her work, contributes to a positive working environment, and is a strong team contributor (where appropriate). This award is open to all staff members in the professional job role who receive a monthly paycheck.

The Support Staff of the Year award is conferred upon a support staff member who demonstrates excellence in his/her work, contributes to a positive working environment, and is mindful of his/her service to the Medical School. This award is open to staff members classified in the professional job role who receive a bi-weekly paycheck.

To check whether a title is in the managerial or professional job roles, visit the Career Path Navigator or contact your unit’s human resources representative for assistance.

Meet Dr. Runge, other UMHS leaders at upcoming recognition events

Starting this month, a number of events will be hosted throughout the U-M Health System to recognize the great work you do every day.

Health System leaders will be in attendance at a number of receptions, which will also include free food and a chance to network and celebrate with your teams.

Watch the video below for a message from Marschall Runge, M.D., Ph.D., about three informal “Meet the EVPMA” receptions scheduled over the next two weeks.

Remember to save the date for the Employee Appreciation Breakfast and Dinner Buffet on April 1.

UMHS leaders will be serving breakfast from 6:30–9 a.m. for midnight and dayshift employees and dinner from 6–8 p.m. for afternoon shift employees.

This year’s event will be hosted by:

• Marschall Runge, M.D., Ph.D., executive vice president for medical affairs, U-M

• Tony Denton, acting chief executive officer and chief operating officer, UMHHC

• James O. Woolliscroft, M.D., dean, U-M Medical School

• Kathleen Potempa, Ph.D., dean, U-M School of Nursing

• Members of the senior management teams of the Hospitals, Health Centers, Medical School and School of Nursing

More details, including this year’s menu, will be shared as the date approaches.

From “Why?” to “How” – new curriculum details come into focus at retreat

For the better part of two years, faculty, staff and students have been talking about, planning and preparing for the Medical School’s ongoing curriculum transformation.

There has been deep discussion about the importance of Michigan changing its medical student education program, in order to prepare students to lead the changes needed by the health profession and patients. The details emerging from these discussions were the focus of an education community retreat March 13 at the North Campus Research Complex.

Associate Dean for Medical Student Education Rajesh S. Mangrulkar, M.D., reviewed details and information that further explained how the new curriculum would most affect students, and the greater learning community. He used gastrointestinal education as an example, taking the audience through all four years of the proposed program, focusing on learning in the Trunk, Branches and the M-Home learning community.

The architecture of the new curriculum, he said, will connect science to patients throughout all phases, deepen the skill sets of learners, promote flexibility, and facilitate a new core of medical education — an enhanced vision for the graduate of the University of Michigan Medical School.

Mangrulkar’s presentation reinforced this week’s major update to the Curriculum Strategic Planning website. He said the challenge is to be forward thinking and envision what medicine will be like when the first graduates of the new program enter the “sweet spot” of their careers in 15-20 years.

“We are doing this for students and their patients that we (as educators) will never see,” he concluded. He noted that current students involved in the project also are helping to create a future state for their colleagues who will come after them — “the ultimate act of professionalism.”

Attendees rotated through a series of stations on Assessment, the two phases of the Trunk, Branches, Inter-professional Education, Leadership, the M-Home learning community, Paths of Excellence, Technology, and the renovation of the A. Alfred Taubman Health Sciences Library, which is nearing completion. At each stop, they had the opportunity to learn details and to ask questions.

UMMS faculty will vote on the proposed changes online from June 10-24, 2015. Faculty will have the opportunity to learn more at a town hall meeting from 5:30-7:30 p.m. June 3 in Dow Auditorium of the Towsley Center for Continuing Medical Education.

In opening remarks, Medical School leadership reinforced the rationale for changing what has worked at Michigan for more than 160 years.

“We have the privilege of working with incredibly talented men and women, but are we preparing them for the world of 2010 — or 2025?” Dean James O. Woolliscroft, M.D., said. “I am confident we will succeed in this journey because we have very talented, creative and thoughtful faculty, staff and students who are engaged in this journey.”

Senior Associate Dean for Education and Global Initiatives Joseph C. Kolars, M.D., continued the theme of engaging all faculty, staff and students on this journey.

“As the leading public medical school in the United States, we have an obligation to embrace this as a community,” he said. “It is schools like ours that people turn to for problem-solving. This is our moment.”

Kolars challenged the U-M learning community to embrace the coming change, which has been boosted by a $1.1 million grant from the American Medical Association’s “Accelerating Change in Medical Education” initiative. He acknowledged that not all details of implementation plans would be known by the time of the faculty vote this summer. “The details of the new curriculum will be heavily informed by the first phases of the roll-out, which will begin this fall. We’re asking the faculty to vote on the goals and overall direction of the new curriculum, knowing that adjustments will take place over the next four years.”

At the end of the retreat, four students spoke about what the establishment of a new curriculum means to them, as future UMMS graduates.

“Learning how to lead, follow and energize others is so incredibly important to a team,” said Katie Zurales, a first-year student and member of the leadership subcommittee. “We want to teach incoming students about how vital leadership skills are and how important they are to a team.”

Added Jason Pradarelli, a fourth-year student in the M.D./Master of Science in Clinical Research program: “This initiative makes me proud to be a Michigan medical student. You hear about Leaders and Best — this shows that the medical school is practicing what it preaches. This will set the bar for medical student training.”

More details about the curricular transformation can be found at: http://curriculum.med.umich.edu/.

Huddle up for patient safety

Safety reporting at C.S. Mott Children’s Hospital Posted by Chris J. Dickinson, M.D.

Every morning at C.S. Mott Children’s Hospital, 40 to 50 people gather for our 15-minute safety huddle. It’s an opportunity for staff to share safety concerns that can range from equipment issues to challenging family situations with the potential to cause safety issues. It’s not the place where we solve the concerns, but it’s a place for concerns to be voiced and connections to be made so issues can be addressed. After the huddle, a quick email recap is sent out to more than 250 staff members.

One issue that was quickly resolved as an outcome of a safety huddle was a compatibility problem we had when we changed IV tubing vendors. The new tubing was supposed to work with the old tubing, but we quickly realized that wasn’t the case. One person raised it at a safety huddle. Others shared that they too were having problems. We were able to quickly replace all the old tubing with new tubing and avert any patient safety issues before they even occurred. Read more and watch the video>>

Be the change: Take the Employee Engagement survey today

Every day, each of us contributes to a culture of excellence in our Hospitals, Health Centers and Medical School. Whether you train the physicians and scientists of the future, participate in groundbreaking research, provide world-class patient care, clean hospital rooms, schedule appointments, provide meals, or work in administration, you help make our organization one of the best academic medical centers in the world.

Your work has helped us become one of the best workplaces, and your willingness to share your candid feedback will help us to continually improve.

Please share your voice by taking our 2015 Employee Engagement Survey, open through Friday, March 27. Hospitals, Health Centers and Medical School staff who began working at UMHS before Feb. 16, 2015 should take the survey.

Tell us what’s working in your area, and what isn’t. Share your suggestions on how to make positive changes. Leadership will review the results and implement action plans for improvement.

If you have questions about the survey, ask your manager or visit our Employee Engagement website for a complete list of frequently asked questions. You may also contact your area’s Survey Ambassador who can help provide information.

We need your voice to help make change that matters. Please take our survey today.

Sincerely,

James O. Woolliscroft, M.D.
Dean, Medical School
Lyle C. Roll Professor of Medicine

Tony Denton
Acting Chief Executive Officer
Chief Operating Officer, UMHHC

David A. Spahlinger, M.D.
Senior Associate Dean for Clinical Affairs
Executive Director, U-M Medical Group

Survey Details

Visit http://www.med.umich.edu/i/empengage/

The survey will be available to take from any computer on the UMHS network or a mobile device with AirWatch and VPN access.

Hospitals, Health Centers and Medical School staff who began working at UMHS before Feb. 16, 2015 should take the survey. Dual-appointment employees will be able to take the survey as long as one of their appointments is at UMHS. Any temporary employee will also be able to complete the survey. Volunteers and individuals who are working temporarily through a vendor (e.g. Manpower) are not eligible to complete the survey. Faculty and House Officers take a different survey at a different time.

To take the survey, you will need:

1.) Your Work Area Code (WAC), which you should get from your supervisor. The complete list of work codes is listed on the Employee Engagement website here.

2.) A password. The 10-digit password will consist of your 8-digit Employee ID number, plus your two-digit date of birth. (For example, if you were born on June 4 and your employee ID number is 12345678, your password will be 1234567804.)

NOTE: UMHS has partnered with Press Ganey, an outside vendor, in order to protect the security of all survey responses and ensure that all individual responses are confidential. Each individual at the Health System will use a unique password to take the survey, which assures that each UMHS employee with a single appointment who is eligible to take survey can take it only once. No one at UMHS, including your manager or supervisor, will have access to your password or be able to connect your survey responses with your password. No one at UMHS has access to data that can identify specific individuals.

The survey takes 10-15 minutes to completeNursing staff will take a slightly longer survey, with additional questions related to our Magnet status application.